Allied Telesis Support Portal

Upgrade the software on AlliedWare Plus devices

How do I upgrade the software on AW+ devices?

Introduction 

The software in Allied Telesis devices is constantly upgraded to improve networking functionality and add new technologies. Sometimes, the latest releases include fixes for issues that were identified in the software.

New releases of the AlliedWare Plus OS become available regularly. Contact your customer support representative for more information on the latest software release.

Before performing the upgrade, it is essential to read the Release Notes.

If you don’t have the credentials, please refer to the following: How to access the Download Center to get software for Allied Telesis devices

If you don’t find your device within the list of devices available, contact Allied Telesis Technical Assistance Center and ask to include the devices on your Download Center account. You will need to provide proof of purchase or an active Net.Cover Support Contract to obtain any software updates.
Helpdesk

Caution:
A software version is specific to a particular device series. It is not possible to run a release on any device series other than the one it was designed for.
If you try to load the wrong software release into a device, the boot process will fail.

 

How to Upgrade the Firmware with the Command Line Interface (CLI)

Step 1: Put the new release onto your TFTP server or your USB drive.

Step 2: If necessary, create space in the switch’s Flash memory for the new release.
Note that you cannot delete the current release file.

To see how much space is free, use the command:

awplus# show file system


Step 3: Copy the new release from your TFTP server or your USB drive onto the switch:

awplus# copy <source-name> <destination-name>

i.g. =

awplus# copy tftp <filename>.rel
awplus# copy usb <filename>.rel


Step 4: Set the switch to boot from the new release:

awplus# configure terminal
awplus(config)# boot system <filename>.rel


You can set a backup release file to load if the main release file cannot be loaded. Enter the
command:

awplus(config)# boot system backup <filename>.rel


Step 5: Check the boot settings:

awplus# show boot


Step 6: Reboot:

awplus# reboot

 

How to upgrade the firmware with the Web-based Graphical User Interface (GUI)


You can alternatively use the GUI to upgrade software releases.
Note: The GUI file must be present on the Flash memory of the device, the file should be named like “awplus-gui_XXX_XX.gui

To see if the file is present, use the command:

awplus# dir


Step 1: Log in to the unit using a web browser. The default IP address of most devices is 169.254.42.42; if you are not sure, you can check the device's installation guide.

Step 2: From the left-hand menu, select System, File Management


File Management
This is an example of the HTML GUI taken from an AT-x550-18XSPQm.

Step 3: Click on “Upload” and then locate the release file that you are going to upload to the device. This file must be on your computer or a USB drive inserted in the computer.

Step 4: Set the switch to boot from the new release:
From the top side of the screen, under “Set Boot Release File
Click on the Edit pen on the right side to select the correct file.

Current will be the file that the unit will use to boot.
Backup will be the file that the unit will use to boot in case the main file is corrupted.

Step 5: Click "Save" on the top right corner and then on “Reboot”.

Note: You need to install a License certificate file to perform an upgrade for SwitchBlade x908, SwitchBlade x980 GEN2, and SwitchBlade x810. 

Software for managing upgrades


Allied Telesis offers the following product that simplifies network-wide deployment of software upgrades.

Allied Telesis Management Framework Plus (AMF Plus) enables powerful centralized management and zero-touch device installation and recovery in conjunction with Vista Manager EX, a state-of-the-art management and monitoring tool for LAN, SD-WAN, and wireless networks delivering powerful automation features.